LIBS.CC — Deluxe Plan

Everything Included

The Full Feature Stack

Deluxe bundles every feature across all tiers plus exclusive capabilities found nowhere else.

Starter Tier — included

📞

VoIP Calling

Crystal-clear WebRTC calls. Works in any modern browser, no plugins required.

📋

Call Logs

Searchable, filterable history of every call with timestamps, duration, and direction.

🔢

Shared DID Number

An inbound number to receive calls on your account.

⚙️

Basic Settings

Account management, caller ID, and notification preferences.

Plus Tier — included

👥

Teams

Create teams, assign members, and route calls intelligently to the right group.

🗂️

Call Queues

Hold callers in a queue with music-on-hold. Configurable priority and wait limits.

🎛️

IVR / Auto-Attendant

Build multi-level interactive menus to route callers to the right destination.

🔔

Webhooks

POST call events to any URL. Real-time integration with your own systems.

Everything in Premium

Premium Tier — included

📊

Analytics Dashboard

30-day cost trends, call volume breakdowns, top destinations, and more.

🎨

All Themes

Dark, Light, Midnight, Neon, and more. Customize your entire experience.

📤

CSV / JSON Exports

Export any dataset — logs, billing, analytics — in your preferred format.

📞

Voicemail

Full voicemail inbox with transcription, playback, and download.

Deluxe Exclusive — only here

DELUXE📡Full Analytics Suite
90-day trend charts, call volume heatmaps, team performance comparisons, duration distributions, and real-time live metrics.

DELUXE📑Full Reporting Suite
Weekly, monthly, and custom-range reports. Scheduled PDF delivery to your inbox.

DELUXE🟣Exclusive Deluxe Purple Theme
The signature purple Deluxe theme — only available on this plan. Changes your entire dashboard aesthetic.

DELUXE📲Dedicated DID Number
A dedicated inbound number reserved exclusively for your account — no sharing.

DELUXE🚀Priority Support
Jump the queue. Dedicated support channel with guaranteed response times and direct engineer access.

DELUXE🏢Advanced Team Management
Granular permissions, team-level billing insights, member performance reports, and bulk management tools.

DELUXE⚡Real-Time Metrics
Live-updating dashboard stats. See call counts, active agents, and spend update in real time — not just on refresh.

DELUXE🌍Cost-Per-Destination Breakdown
Full per-destination spend table covering your top 10 destinations with trend indicators.

Interactive Preview

Live Demo Dashboard

LIVE DEMO REAL-TIME

Click any sidebar item to explore every section. Real-time mode updates stats every 5 seconds.

    ⚠ Simulated demo — all data, prices, and call records are fictional for illustration purposes only
  

Overview

Today's activity at a glance updating live

TOTAL CALLS

1,247

↑ 12% vs yesterday

TOTAL MINUTES

4,891

↑ 8% vs yesterday

SPEND TODAY

$623.18

↑ 5% vs yesterday

ACTIVE TEAM

of 9 members online

ACTIVE QUEUES

all healthy

LIVE CALLS

in progress now

Recent Activity View all →

TIME	NUMBER	DIRECTION	DURATION	STATUS
14:22	+1 415 555 0182	Inbound	3m 21s	Answered
14:18	+44 20 7946 0301	Outbound	1m 04s	Answered
14:11	+1 212 555 0145	Inbound	—	Voicemail
14:05	+61 2 9876 5432	Outbound	8m 47s	Answered
13:58	+1 650 555 0199	Inbound	—	Missed

Dialer

WebRTC softphone — call directly from your browser

Ready to dial

Recent Calls

NUMBER	DIR	TIME
+1 415 555 0182	In	14:22
+44 20 7946 0301	Out	14:18
+1 212 555 0145	In	14:11
+61 2 9876 5432	Out	13:58
+49 30 9876 1234	Out	13:42

Voicemail 4 Unread

Mark Reynolds

+1 312 555 0174 · Today 13:45

0:47

Sarah Liu

+1 646 555 0293 · Today 11:30

1:12

Tom Clarke

+44 7700 900142 · Today 09:15

0:28

Unknown Caller

+1 800 555 0100 · Yesterday 17:02

0:14

Call Logs

Complete call history with search and filtering

DATE/TIME	FROM	TO	DIR	DURATION	COST	STATUS

Teams

Advanced team management — Deluxe exclusive

Sales

4 members · Queue: sales-main

Alex Kim

Online

Brianna Nash

Online

Carlos Rivera

On Call

Diana Wu

Away

Support

3 members · Queue: support-queue

Emma Park

Online

Frank Johnson

On Call

Grace Han

Online

Management

2 members · No queue

Jane Doe

Online

Henry Mills

Online

Team Performance (This Week)

TEAM	CALLS	AVG HANDLE	ANSWERED %	SPEND
Sales	412	3m 14s	94%	$186.40
Support	591	6m 02s	98%	$264.78
Management	244	4m 55s	100%	$172.00

Queues

3 active queues — all healthy

sales-main Active

4 Agents

2 Waiting

0:42 Avg Wait

127 Today

Strategy: Round Robin · Max Wait: 5 min · Music: default

support-queue Active

3 Agents

0 Waiting

0:00 Avg Wait

213 Today

Strategy: Least Recent · Max Wait: 3 min · Music: custom

overflow Standby

2 Agents

0 Waiting

— Avg Wait

18 Today

Strategy: Linear Hunt · Max Wait: 10 min · Music: default

IVR / Auto-Attendant

Interactive voice menus for intelligent call routing

Main Menu Active

DID: +1 415 555 0100 · Greeting: main_greeting.wav

Sales → sales-main queue

Support → support-queue

Billing → ext. 301

Operator → ring group all

Repeat greeting

After Hours Scheduled

Active: Mon–Fri after 18:00, weekends all day · Greeting: after_hours.wav

Leave voicemail → mailbox 100

Emergency line → ext. 911

Repeat message

Analytics Suite DELUXE

Full 90-day analytics with real-time updates every 5 seconds

Cost Trend — Last 90 Days 90-DAY

Call Duration Distribution

Team Performance THIS WEEK

Call Volume Heatmap — Hour of Day × Day of Week 7×24

Cost Per Destination — Top 10 Countries

COUNTRY	CALLS	MINUTES	SPEND	TREND
🇺🇸 United States	634	2,187	$218.70	↑ 8%
🇬🇧 United Kingdom	187	821	$98.52	↑ 3%
🇦🇺 Australia	143	612	$73.44	↓ 2%
🇩🇪 Germany	112	489	$58.68	↑ 11%
🇨🇦 Canada	98	402	$40.20	→ 0%
🇫🇷 France	77	321	$38.52	↑ 5%
🇯🇵 Japan	62	204	$30.60	↓ 7%
🇳🇱 Netherlands	48	176	$21.12	↑ 14%
🇸🇬 Singapore	41	153	$18.36	↑ 2%
🇧🇷 Brazil	34	121	$14.52	→ 0%

Real-Time Metrics LIVE

CALLS THIS HOUR

ACTIVE NOW

AVG DURATION

3m 44s

Reports DELUXE

Full reporting suite with scheduled delivery

1,247

Total Calls

4,891

Total Minutes

$623.18

Total Spend

96.2%

Answer Rate

Available Reports + Schedule New

REPORT	FREQUENCY	LAST RUN	FORMAT	STATUS
Monthly Summary	Monthly	Mar 1, 2026	PDF	Delivered
Weekly Call Log Export	Weekly	Mar 24, 2026	CSV	Delivered
Team Performance	Weekly	Mar 24, 2026	PDF	Delivered
Cost by Destination	Monthly	Mar 1, 2026	CSV	Delivered
Queue SLA Report	Weekly	Mar 24, 2026	PDF	Pending
Custom — Q1 2026	One-time	Mar 10, 2026	JSON	Delivered

Webhooks

Real-time event delivery to your endpoints

Configured Endpoints + Add Webhook

https://api.mycrm.io/hooks/libs-calls Active

Events: call.started, call.ended, call.missed · Last delivery: 14:22 today · Success rate: 100%

https://hooks.slack.com/services/T00/B00/xxxx Active

Events: call.missed, voicemail.received · Last delivery: 14:11 today · Success rate: 100%

https://internal.example.com/billing-webhook Degraded

Events: call.ended · Last delivery: 13:05 today · Success rate: 87% · 3 recent failures

https://analytics.example.io/ingest/voip Testing

Events: all · Last delivery: manual test · Success rate: —

Settings

Account preferences and customization

Dashboard Theme All themes unlocked

Dark

Light

Midnight

Neon

Deluxe Purple ★

Ocean

Ember

Forest

Void

Carbon

Account

Caller ID +1 415 555 0100 (Dedicated)

Plan Deluxe — Custom Pricing

Support Priority Priority — <1hr response